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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎04-05-2018 07:30 AM

HP Recommended
Product: HP Pro Tablet 610 G1

My mother gave me her HP Pro Tab 610 G1, her Charger got lost so I purchased an aftermarket on. It does't matter if I hook that one up or ant charger that will fit the 3mm charging port I cannot get this Tab to charge. No lights come in when hooked up no nothing. Can someone please help me so I can use this protab... Thanks, Jutjut

2 REPLIES 2

‎04-14-2018 01:51 PM

HP Recommended

Consider the possibilities.

Maybe the battery is just flat DEAD. 

Maybe the charger you bought is not the right voltage or amperage output.

Without THE PROPER CHARGER you wont know about the battery.

Do you KNOW what the specs are on the propr charger?

Start there

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‎04-16-2018 12:10 PM

HP Recommended

Like what has already been pointed out, you either have a charger not making proper contact in the port or its not rated properly. It should be 12v and  1.5 A (minimum). Higher amps are ok, but the voltage has to remain the same.

 

Most tablets are designed to not work unless the battery is functional. So if your battery is dead, the charger wont work.

Replacing the battery in such case is the only solution.

 

The part number for the battery is...

Battery, 2-cell, 3.10-WHr, 4.19-AHr, Li-ion, (includes cable) 740479-001 

 

The charger (depending on what country you are in) is...

For use only on HP Pro Tablet 610 tablet models in Australia 741855-002

For use on all tablet models in Europe and South Korea 741855-009

For use only on HP Pro Tablet 610 tablet models in India 741855-005

For use on all tablet models in North America 741855-008

For use on all tablet models in the United Kingdom 741855-003

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