HP car camcorder f870g

[Tina_08]

I’m having a problem with my dash cam, and there doesn’t seem to be a forum dedicated to them.

I got the f870g dashcam as a present for Christmas, and when I turned it on, everything seemed to work fine, but I didn’t have time to set it all up, so I have only just got round to putting it all in the car. The rear camera is now just showing a pink, static-y  screen when I switch to it on the dash cam. Unplugging, restarting etc. makes no difference. The front camera is fine - just the rear one that isn’t working.

It didn’t do this when I plugged it all in the day I got it - why now? It’s just been sat in the box since then. Have I got a bead camera?

I can’t even find the product on the HP support pages, even though it’s a hp product, and there seems to be loads of posts about this specific device on the forums. It doesn’t recognise either the model number or serial number, so I can’t seem to find a way to contact anyone without selecting a product.

[Photoray002]

Hello @Tina_08

Those dash cams are handled by DigiLife Products (an HP affiliate).

http://hp-imagesolution.com/intl/en/product/category-143/783

You would do best to also ask them for help. They handle the warranty issues for those products.

Here is the link...

http://hp-imagesolution.com/intl/en/contact

[62_Ris]

Tina_08 your account matches mine except I haven't managed to get the camera working on the screen yet and haven't got as far as putting the rear camera in. I was surprised by the response to your question redirecting you to another manufacturer as HP's initials are on the camera, box and instruction manual, if I can grace it with that title and it directs you to hp's website for the full version. I'm exasperated.