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Cfrance28
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HP pavilion x2 detachable b020nr won't turn on

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Pavilion b020nr
My laptop died because I left my charger at work. I retrieve it plug the computer in and there is a reddish orange light next to the charger. The lap top will not turn on even after being charged for an hour.
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Barachiel
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Hi @Cfrance28 ,

 

Thank you for posting on HP Forums,

The Barachiel is at your service.

 

I understand you are in need of support,

I'll be glad to help you out, however, for an accurate solution I will need more details:

 

Have you attempted any steps on your own before posting on the HP Forums?

When was the last time it worked without these issues? 

 

In the meantime, please try the steps mentioned on this link: Click here

 

Keep me posted. 🙂

 

If I have helped you resolve the issue, feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon below, 

Followed by clicking on "Accept as solution" from the drop-down menu on the upper right corner,

Thank you for posting in the HP Support Forum.  Have a great day!

Regards,

Barachiel
I am an HP Employee

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