11-09-2014 04:49 AM - last edited on 11-10-2014 12:08 PM by george-p
I bought HP slate 6 voice tab dual sim (HSTNH-B19C) from Karachi 6 months back. Since then it was working fine on jellybean 4.2.2 until i got a system update Message from Hp. So i updated it with kitkat 4.4.2 successfully.
Now the problem is that most of the 3rd party applications doesn't support it. The updated software is working fine but i want to revert back to the jellybean 4.2.2 that originally came with the tablet.
If anyone knows from where can i get the factory image than please share a link.
If anyone have a same model with backup image of original firmware then please contact me on my cell no. [edited Cell Number by Moderator]
11-10-2014 12:05 PM - last edited on 03-08-2017 07:24 PM by OscarFuentes
Hey @Paracha ,
Welcome to the HP Forums!
I understand you're looking to downgrade back to JellyBean on your HP Slate 6 VoiceTab.
The factory image files are hosted on the HP website for your product. The model you have posted is actually the regulatory information for the battery and not the tablets model. If you can provide me with the exact model I may be able to offer a link to the factory image.
For information on finding your model number please see this guide: Locating the HP Slate 6 VoiceTab and Slate 7 VoiceTab model number.
If you would like the file faster you can go to HP - Drivers & Downloads and enter the model number. Once entered you will find the factory image listed under the Drivers section for your device. Keep in mind that typically the Android OS will fault when trying to downgrade and often rooting the device or using third party apps/software is needed to do this which HP cannot provide support for.
11-11-2014 01:49 AM
Hi Great Deku Tree,
i got your reply and here is the complete model no what i found on the back of the tab and on the box.
HP Slate6 VoiceTab 6001RA 16 Gb
Product no = F4L90PA
I already downloded almost all update.zip files one by one but unfortunately they are not working and i am attaching the picture of the result also, so you can easily understand my problem.
11-11-2014 09:36 AM
Thanks for the info.
Just to be sure you have the correct update.zip file for your tablet you can download it here: Google Android Jelly Bean Restore Image for HP Slate 6 VoiceTab - Europe, Middle-East, and Africa.
If following the steps on that page to run the recovery does not resolve the issue you will need to contact phone support. Please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the following link to get the support number for your region: Phone Assist Worldwide.
11-12-2014 10:16 AM
Hey @Paracha ,
I see you've created a new thread for the same issue.
Keep in mind that as mentioned in my previous post. Quite frequently the downgrade requires rooting your device or installing a custom ROM. The reason for this is that when you update your device to a new version it also updates the boot loader. The boot loader is not part of the update.zip image available for download online which explains why your restore is failing: The new boot loader for KitKat doesn't work for JellyBean so it cannot initialize the image.
HP cannot provide support for rooting a device or installing a custom ROM to your tablet. You can read about this here: Rooting
It's always important to be familiar with the update you are installing to your device and heed caution to the warnings before installing an update. I suggest searching for support on some third party sites that may be able to assist you with what you are trying to do.
11-18-2014 06:11 AM
11-18-2014 12:02 PM - edited 11-18-2014 12:02 PM
The boot loader is not available from HP. HP does not provide support for downgrading the operating system of your tablet.
02-25-2015 11:31 AM
The above restore image is the only one available for JellyBean for the Slate 6 VoiceTab.
The KitKat restore image for India is available here: Google Android KitKat Restore Image for HP Slate 6 VoiceTab - India