Resolve Windows 10 related issues for your HP computers or printers by HP Windows 10 Support Center
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disabled code 68421814
disabled code i 92982646
Thanks in advance
For that model and ( i ) code you will need to contact HP in your region and they should be able to send you a customized SMC.bin file which you can use at boot to reset the password.
Phone >> http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
Chat >> https://support.hp.com/us-en/contact-hp
When talking to the HP rep ask them to escalate your service request.
If you are able to bypass the password and try to boot let me know if your Hard Drive crashed???
For that model and ( i ) code you will need to contact HP in your region and they should be able to generate your master password from the System Disabled Code
If you are able to bypass the password and try to boot let me know if your Hard Drive Crashed???
P.S. Please post back with HP's response to your request.
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