Hard drive short DST check-in failed

[3Nadh]

When I start my laptop It went to diagnosing your system loop. So then I went to system check and did quick test and it said failed ID- Gtw7pd-881a3g-xd7x6j-60v703 . Product ID - W2M88UA#ABA. Don't know what to do. Any help is much appreciated.

Regards,

Trinadh

[Lil_Boy_Blue]

Hi

Hard Disk 1 Quick Test Failure

So a replacement is required. 

http://partsurfer.hp.com/Search.aspx?searchText=W2M88UA   tells us it had/has a

778192-005 1.0TB SATA hard disk drive - 5,400 RPM, 2.5-inch form factor, 9.5mm height (raw drive)

There are lots of viable replacements if you search carefully. Even an SSD option.

https://www.amazon.co.uk/Internal-Hard-Drives/b?node=430502031

As we (the UK) are shut down your options are limited, Currys online?

If in doubt please ask.

https://support.hp.com/gb-en/product/hp-15-ba000-notebook-pc-series-touch/10862319/model/11528132?sk...

Then software...

From 2016 onwards there is a possible recovery option via the cloud...
HP Consumer PCs - Using the HP Cloud Recovery Tool (Windows 7 & 10)
https://support.hp.com/us-en/document/c06162205
OR
This First part only works when a valid Recovery Partition is enabled.
If it displays an error message then move onto the Second part,
OR if you have data you wish to try and save using the XCOPY command.
Then create your own Repair/Recovery/Rebuild/Re-install media or buy a set from HP.

Turn off the computer.
Disconnect all connected devices and cables, Media Drives, USB drives, printers, & faxes.
Remove media from internal drives, and remove any recently added internal hardware.
Do not disconnect the monitor, keyboard, mouse, or power cord.
WARNING - ONE WAY ONLY, WIPES ALL DATA - NON-RECOVERABLE
Turn on the computer and repeatedly press the F11 key, about once every second,
until the Choose an option screen is displayed, and then continue.

On the Choose an Option screen, click Troubleshoot, and work your way through the screens.

Second Part:-
This may require another PC. Find and Download your .iso from…

https://www.microsoft.com/en-us/software-download/windows10
Expand/Extract/Burn the iso Image onto a DVD/USB as needed.
Microsoft’s Creator Tool will make the required DVD or USB.

Even though it has NO actual HP software/drivers included, you may be able to
XCOPY the C:\Users\* area onto a ‘large’ USB stick, via the Command Prompt.

You’ll need to try various drive letters; D:..-..Z: until it’s matched - could be G; mine’s S:

C:\>XCOPY C:\Users\* S:\ /e /i /h (then files like those 3 listed below get copied over)

C:\Users\desktop.ini
C:\Users\All Users\agent.1509128044.bdinstall.bin
C:\Users\All Users\HP Deskjet 2540 series\Help\flash\zoom.swf

Then you can try System Recovery Options / Advanced Options shown in the screenshots.

.
NB: - W10 Begin with the Automatic Repair, then Startup Settings etc.



http://www.thewindowsclub.com/install-windows-10-from-usb