Hi my hp stream laptop 14’ just won’t turn on and it’s showing the res light when I plug it in

[Theresajae]

Help

[asmita6658]

Hi @Theresajae

Welcome to the HP Support Community. 

Try these steps -

Step 1 Hard Reset -

1) Shutdown the computer. 
2) Unplug all the Adapter and peripherals connected. 
3) Press and hold down the power button for 15 to 20 seconds. 
4) Plug-in the Adapter. 
5) Try to turn on the computer. 

Step 2 BIOS Restore - 

1) Shutdown the computer. 
2) Hold down the Windows and B button together while the computer is still turned off. 
3) Turn on the computer and continue to hold the Windows and B button until a BIOS Recovery screen appears. 
4) Follow on-screen instructions and click on OK

You may also try these additional steps - HP PCs - Computer Does Not Start
 

Hope this helps! Keep me posted. 

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