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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎10-21-2019 03:39 PM

HP Recommended
Product: HP Photosmart Plus B210

How can I link my iPhone to my printer? It worked fine before I did the new update a few days ago. It keeps say “no AirPrint printers found”

1 REPLY 1

‎10-24-2019 10:24 AM - edited ‎10-24-2019 10:36 AM

HP Recommended

Hi @Katy44

 

Welcome to the HP Support Community. I'd be happy to assist you with the connectivity issue. 

 

To better assist you - Please ensure your iPhone and the printer are connected to the same network. 

 

Try rebooting the devices - 

 

1) Turn off the Router, Printer, and the iPhone.

2) Wait for 60 seconds.

3) Turn on the Router first and wait for all the lights to stabilize.

4) Turn on the printer and allow it to configure itself.

5) Turn on the iPhone.

 

Also, try updating your iPhone using these steps and update your printer's firmware. Refer to this document for steps. 

 

If the issue still persists, you may try these steps - HP Printers - A 'No AirPrint Printers Found' Message Displays (iOS) 

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

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