My laptop won’t turn on the lights flash and it still won’t come on. I have tried unplugging my power cord, taking my battery out, and holding the power button for 30sec and it still won’t turn on. You can see the green light where the disk go but my laptop won’t turn on. I don’t know what else to do. It was just working the day before yesterday and now I cannot get it to work
@MrsKelly84 Thank you for posting on the HP Support Community.
This sounds like hardware related issue with the computer as it's not powering on.
I would request you to reach out to our Support and our Support Engineers should be able to check the available service options in order to diagnose the computer physically. HP Support can be reached by clicking on the following link: www.hp.com/contacthp/
Note: Disconnect all the connected devices from the computer including power cord and try to turn it back on after few hours sometimes this fix the issue.
Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
ECHO_LAKE I am an HP Employee
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