Hp pen connects for a second but doesn't stay, and pen doesn't write

[EDFO]

I have an hp pavilion x 360, and a hp pen that I planned on using but, my settings says that my pen is connected but a second later it says paired. Every time I press the button ontop of my pen it opens ink workspace but i tried to touch the screen with the pen and it doesn't draw.

I already bought to pens and it's waste of money since it doesn't work

Is their a way that I can fix this?, because I dont want to buy anything else 

[Dragon-Fur]

@EDFO

I found six models of "Pavilion x360" listed in the compatiblility document:

HP PCs - Touchscreen Compatibility with Pen and Stylus

The supported computer models are in the first column.

If there is a supported Pen for that model, the column is marked with an X.

See the appropriate column at the top of the chart for supported Pen / Stylus

At this writing:

                                                                                                                                            

Model name	HP Active Pen (Synaptics) J4R51AA (CAN/ENG, APJ) SPS: 773175-001	HP Active Stylus (Wacom) T5E12AA (CAN/ENG, APJ) SPS: 834590-001	HP Pro Tablet Active Pen (Synaptics) K8P73AA SPS: 798051-001
Pavilion x360 11-k0xx	x		x
Pavilion x360 11-k1xx	x		x
Pavilion x360 13-s0xx	x		x
Pavilion x360 13-s1xx	x		x
Pavilion x360 15-bk0xx	x		x
Pavilion x360 15-bk1xx	x		x

x* - Computers that support the HP Pen can also support the HP Tilt Pen, but the tilt performance might not work on older computers. (Not tested.)

More information...

NOTES

• The stylus document is updated as new information becomes available
• Correct stylus not working? Check computer’s Software and Driver Page for a relevant firmware update.
• Help Document: HP PCs - Touch Screen Stylus Pen Is Inaccurate or Stops Working

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How-to

Link Contributed by  erico  -- Video Help – Setting Up Your HP Pen

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