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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎10-27-2018 01:28 PM

HP Recommended
Product: Pavilion 11-H040ez X2 Rfrbd NB PC
Operating System: Microsoft Windows 10 (64-bit)

Hi everyone,

I am looking for a pen for my Hp Pavilion 11-H040ez X2 Rfrbd NB PC. I have tried the new Hp pen but it doesn't work on my pc. The guy in the shop wasn't able to help me find the correct pen for my Hp. So, I am looking for someone which can help me. 

 

Thank you in advance,

Alessandra

1 ACCEPTED SOLUTION

Accepted Solutions

‎10-27-2018 06:43 PM

HP Recommended

@Alessandra89Fus

 

Hi,

First of all, not all touchscreens support active stylus. Many smartphones and tablets do the same. Please check the following compatible list to select a right one.

   http://support.hp.com/au-en/document/c05166879

If your machine is not on the list, come back later for more updates.

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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2 REPLIES 2

‎10-27-2018 06:43 PM

HP Recommended

@Alessandra89Fus

 

Hi,

First of all, not all touchscreens support active stylus. Many smartphones and tablets do the same. Please check the following compatible list to select a right one.

   http://support.hp.com/au-en/document/c05166879

If your machine is not on the list, come back later for more updates.

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No

‎10-28-2018 07:30 AM

HP Recommended

Thank you so much for you answer. I have checked and unfortunately I have noticed that my machine is not on that list. So, it means that there's no pen compatible with my machine? So, I can only use the finger on the touchscreen?

Thank you in advance,

 

Regards,

 

Alessandra

Was this reply helpful? Yes No
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