cancel
Showing results for 
Search instead for 
Did you mean: 
ArchivedThis topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
Carson1234
New member
1 0 0 0
Message 1 of 2
247
Flag Post

Hp pen not working

HP Recommended
Hp envy x360
Microsoft Windows 10 (32-bit)

I bought an hp envy laptop and it came with an hp touch pen, which I use for digital are and photo editing. About a week after I bought it, my laptop stopped responding to the pen I tried replacing the batteries and when that didn’t work I looked online but have been unsuccessful in finding a fix

0 Kudos
1 REPLY 1
praveen196
HP Support Agent
HP Support Agent
10,488 10,491 466 734
Message 2 of 2
Flag Post
HP Recommended

@Carson1234 Welcome to HP Community!

 

I understand that Pen is not working.

 

Please provide the correct product number of your laptop and also, provide the Pen product number.

 

 

Note: Please ensure the complete product name/number for a quicker response from the community, as we need to know what we are dealing with to provide an accurate solution:

 

Click here for steps on finding the information we need!

 

http://support.hp.com/us-en/document/c03754824

 

Remember: Do not share any of your personal information such as serial, phone number, email ID, etc.

 

Keep us posted,

If you would like to thank us for our efforts to help you, 


Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!

 

 

0 Kudos
ArchivedThis topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation