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Checiap
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Message 1 of 2
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Hp slate 10 hd boots into recovery every time (3603el)

HP Recommended
HP Slate 10 HD 3603el
Android 8.0 Oreo and older

Hi,

i tried more than 3 times booting my tablet. i didn't use it for some months and once i turned it on, it stucked into hp logo. Then i tried factory reset and after that every time i try to turn on the tablet it stucks into recovery. i tried installing the last firmware but it always stucks into recovery. Could you help me? I tried everything in the Earth,

Thanks.

1 REPLY 1
The_Fossette
HP Support Agent
HP Support Agent
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Message 2 of 2
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@Checiap

 

Welcome to the HP Support Community!

 

I reviewed your post and I understand that the tablet is not booting.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I recommend you follow the steps in the below article and perform a reset as the reset you performed didn’t complete successfully and check if it helps.

 

https://support.hp.com/in-en/product/hp-slate-10-hd-tablet/5447840/model/6525778/document/c04052020

 

Let me know how it goes and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

The_Fossette
I am an HP Employee

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