cancel
Showing results for 
Search instead for 
Did you mean: 
ArchivedThis topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
Kscott6260
New member
1 0 0 0
Message 1 of 2
454
Flag Post

Hp15 will charge but won’t start

HP Recommended
HP Black 15.6 15-f024wm Laptop PC
Microsoft Windows 10 (32-bit)
Laptop will charge but will not start. You can hear it trying to start up like it wants to “catch” but just can’t. Also on the left side are two blinking lights,one lightiish blue and one orange.
0 Kudos
1 REPLY 1
Flower_Bud
Retired
Retired
5,216 5,204 271 393
Message 2 of 2
Flag Post
HP Recommended

@Kscott6260

Thank you for posting on HP Forums,

Flower_Bud is at your service.

 

As I understand, your notebook does not start, 

No worries, as I'll be glad to help you, that said, I'll need a few more details to dissect your concern & provide an accurate solution:

When was the last time it worked fine?

Were there any hardware/software changes made? 

Is there a light blinking on caps lock key? 

Have you tried any troubleshooting steps? 

 

Let's try these steps to resolve the issue: 

Power Drain: Follow steps from the link: https://support.hp.com/in-en/document/c01684768

 

BIOS Recovery: Follow steps from the link: https://support.hp.com/in-en/document/c02693833

 

If the issue persists, I will send you a private message to assist you with the next course of action. Please check your forum private message box next to the bell notification icon on the upper right-hand corner for a private message from me for further assistance.

0 Kudos
ArchivedThis topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation