Hello, it is appears to be a big problem from Windows... If you can enter "cmd" in your Windows search bar, and right clic in "command prompt" for execute in administrator. Enter this command and tell me result:
If you can't access to cmd, you can execute an hardware test in your computer. For this, restart your computer by tapping F2 when it is been down for restart. You come in HP Hardware Diagnostic Interface and can execute all tests. If you have a fail please tell us.