Resolve Windows 10 related issues for your HP computers or printers by HP Windows 10 Support Center
I keep receiving the error message “this site can’t be reached” on some sites.
Thank you for posting on the HP Support Community.
Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:
While you respond to that, let's try these steps:
Hard Reset: Follow steps from the link: https://hp.care/2GnkMa8. (do not skip any troubleshooting steps even if you feel steps are repeating)
Uninstall a Network Adapter Driver in Windows 10:
Most notebook computers have a button or keyboard key to turn the wireless signal on and off. Check the button or key status to confirm if the wireless signal is on.
Button or key
A standalone button with an airplane. This enables or disables “airplane mode” and turns off wireless and Bluetooth on the device.
F12 key with an airplane. This enables or disables “airplane mode” and turns off wireless and Bluetooth on the device.
F12 key with wireless icon and LED. This enables or disables "wireless mode." The LED illuminates in white or blue if active, and amber if wireless is turned off.
A standalone wireless button. This is typically located above or near the keyboard.
Hope this helps! Keep me posted for further assistance.
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ECHO_LAKE I am an HP Employee
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