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‎09-16-2019 08:59 AM - last edited on ‎09-16-2019 11:49 AM by Retired

HP Recommended
Product: 1AC82PA#ACJ
Operating System: Microsoft Windows 8.1 (64-bit)

I mistakenly formatted everything in my PC. I have lost original OC of my PC! 

So it's working abnormally.. shutting down every 30 minutes!

Please Help me by sending OS of my PC through pen drive!

1 REPLY 1

‎09-16-2019 10:25 AM

HP Recommended

Hi:

 

This is a peer to peer forum, not HP customer support.

 

To order recovery media, you would have to contact HP in your country.

 

https://www8.hp.com/us/en/contact-hp/ww-contact-us.html

 

Also, your notebook seems to be supported by the HP cloud recovery client utility, which means you can make your own bootable recovery USB flash drive using that utility at no cost other than to get a 32 GB USB flash drive.

 

Here is an info link for how to use the HP cloud recovery client utility...

 

https://support.hp.com/in-en/document/c06162205

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