Resolve Windows 10 related issues for your HP computers or printers by HP Windows 10 Support Center
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So I just got home and was about to do some homework but this came up I checked the screen and there were no cracks but there was what seem like a black smear in the screen can you please help me with this or at least tell me what the problem is
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Welcome to the HP Support Community!
Based on the image you have shared it looks like the display is cracked internally.
I recommend you contact support and check the available service options for your computer.
Here is how you can get in touch with tech support.
1)Click on this link – www.hp.com/contacthp/
2)Select the product type.
3)Enter the serial number of your device or select let HP detect your product option.
4)Select the country from the drop-down.
5)You should see the HP phone support number or Chat option listed.
Let me know how it goes and you have a great day!
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
The_Fossette I am an HP Employee
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