• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎08-19-2020 01:11 AM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

I suggested HP online website for buying laptop to one of my friend.  The order got cancelled and she got a message that cash will be refunded within 7 working days. The  amount was not refunded and when she emailed the customer support she is getting system generated replies. The laptop was ordered for her office work and last minute order got cancelled there by her  work also got delayed, now there is delay in cash refund also. Please help me in rectify this issue as my reputation is lost by suggesting HP online purchase.

2 REPLIES 2

‎08-19-2020 01:58 PM

HP Recommended

@VISHNUAPPLIED

Thank you for posting on the HP Support Community.


Don't worry as I'll be glad to help, in order to bring your issue to the attention of an appropriate team within HP. I am sending you a private message. Please check the mailbox icon at the top-right corner of this screen.

ECHO_LAKE
I am an HP Employee

Was this reply helpful? Yes No

‎08-20-2020 10:08 AM

HP Recommended

I have given reply to the private message. Please have a look and help me to resolve the issue.

Was this reply helpful? Yes No
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.