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VISHNUAPPLIED
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ISSUE WITH REFUND OF CASH FOR LAPTOP ORDERED ONLINE

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Microsoft Windows 10 (64-bit)

I suggested HP online website for buying laptop to one of my friend.  The order got cancelled and she got a message that cash will be refunded within 7 working days. The  amount was not refunded and when she emailed the customer support she is getting system generated replies. The laptop was ordered for her office work and last minute order got cancelled there by her  work also got delayed, now there is delay in cash refund also. Please help me in rectify this issue as my reputation is lost by suggesting HP online purchase.

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Echo_Lake
HP Support Agent
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@VISHNUAPPLIED

Thank you for posting on the HP Support Community.


Don't worry as I'll be glad to help, in order to bring your issue to the attention of an appropriate team within HP. I am sending you a private message. Please check the mailbox icon at the top-right corner of this screen.

ECHO_LAKE
I am an HP Employee

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VISHNUAPPLIED
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I have given reply to the private message. Please have a look and help me to resolve the issue.

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