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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎11-23-2019 07:04 AM

HP Recommended
Product: Hp pavilion g
Operating System: Microsoft Windows 8.1 (32-bit)

I have a laptop ho pavilion g s my laptop keypad not working and touch not working

1 REPLY 1

‎11-25-2019 12:10 PM

HP Recommended

@Sagar27
Thank you for posting on the HP Support Community.

 

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:

  • What is the product number of your device? Use this link to find it: http://support.hp.com/us-en/document/c03754824 (Ensure you do not share any of your personal information such as serial, phone number, email ID, etc...).
  • Did this happen after a recent window or software update?
  • Have you made any hardware/software changes?
  • Have you tried any troubleshooting steps?

Keep me posted for further assistance.

ECHO_LAKE
I am an HP Employee

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