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wynterannetrin2
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Keyboard error message

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every time I use my keyboard I get an error message that says "the process android.process.acore has occurred"  What can I do to fix this problem? It happens every time I pull up the on screen/touch screen keyboard and its getting really annoying.

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Riddle_Decipher
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@wynterannetrin2 Note: Please ensure the complete product name/number for a quicker response from the community, as we need to know what we are dealing with to provide an accurate solution: Click here for steps on finding the information we need!

Remember: Do not share any of your personal information such as serial, phone number, email ID, etc.

 

Meanwhile, here's a related post that has a solution to your predicament: click here to view,

And if that doesn't help, you may want to perform a hard reset using the below steps and get back to me with the results:

 

Ensure your device is OFF.

Unplug all the external devices (If any).

Disconnect the power from the computer

Press and hold the power button for about 30 seconds.

Connect the power supply

Press the power button to turn on your device and check if the issue persists.

 

P.S: Welcome to HP Community 😉

 

Let me know how that pans out,

If you feel I was helpful, simply click on Accept as Solution to help the community grow,

That said, I will have someone follow-up on this to ensure you've been helped,

Just in case you don't get back to us, 

have a good day, ahead.

Riddle_Decipher
I am an HP Employee

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