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‎08-12-2018 10:54 AM - edited ‎08-12-2018 10:56 AM

HP Recommended
Product: HP Envy x360 m convertible
Operating System: Microsoft Windows 10 (32-bit)

When I turn my laptop into tablet mode (turning it so cover touches back and keyboard is on botton) I am having trouble using the digital keyboard (for example, when i want to save an item i made in my sketches, when i type on the digital keyboad, pressing one key will make other windows open like short keys are turned on.)

I have all keyboard settings turned off. 

 

When I turn in back into tablet mode, the keyboard continues to only respond with short key responses (I am not sure if thats what this is called but for example, I hit the H hey, my Microsoft edge opens)

 

I have to restart for the keyboard to return to regular typing use. 

 

1 REPLY 1

‎08-13-2018 05:25 PM

HP Recommended

@StudioGirl

 

Welcome to HP Forums, 

This is a great place to get support, find answers and tips, 

Thank you for posting your query, I'll be more than glad to help you out 🙂 

 

Follow this link, do a quick search with the product number, select the right operating system, and install the keyboard drivers. Once done, re-start the computer and check if it work's fine.

 

Also, try to turn off the tablet mode and turn it back on.

 

Keep me posted. 🙂

Barachiel
I am an HP Employee

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