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Masroorskp
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Laptop charging not working

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HP, [edit]

I am facing issue with my laptop charging. It is not charging since yesterday. Even I tried different charger but same behaviour.

When j am connecting charger to laptop charging light is on after 3 to 4 sec. Its stopped to charging.

 

I need your help to troubleshoot this in these covid 19 situation.i am impacting my office work from home.

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Riddle_Decipher
HP Support Agent
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@Masroorskp If your notebook computer battery does not power the notebook or will not hold a charge, troubleshoot the battery to see if it needs to be replaced. If the battery indicator LED, located near the power icon, does not glow or always blinks, there is a battery problem. Your computer might operate correctly when it is connected to the power adapter, but not when using battery power.

NOTE: 

To check if your battery is affected by the notebook computer battery recall and replacement program, go to HP Notebook Computer Battery Safety Recall and Replacement Program for more details.

FOR DETAILS & FURTHER INSTRUCTIONS, USE THIS LINK: CLICK HERE

(By the end of this article all the issues should be resolved)

 

Also, for additional support, here's what I need:

 

Note: Please ensure the complete product name/number for a quicker response from the community, as we need to know what we are dealing with to provide an accurate solution: 

Click here for steps on finding the information we need!

Remember: Do not share any of your personal information such as serial, phone number, email ID, etc.

 

P.S: Welcome to HP Community 😉

 

Let me know how that pans out,

If you feel I was helpful, simply click on Accept as Solution to help the community grow,

That said, I will have someone follow-up on this to ensure you've been helped,

Just in case you don't get back to us, 

have a good day, ahead.

Riddle_Decipher
I am an HP Employee

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