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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎12-19-2018 05:55 AM

HP Recommended
Product: Example: windows 10 pro
Operating System: Microsoft Windows XP (64-bit)

I want needed help with my laptop doesn't start after it's freezing with viruses in that case what does I do to solve issues 

Shihor solanki
1 REPLY 1

‎12-20-2018 05:26 PM

HP Recommended

@47SN

Welcome to HP Forums, 

This is a great place to get support, find answers and tips to your technical queries.

 

To provide you with an accurate solution, I'll need a few more details:

Could you please help me with the porcust name or the model number to assist you better.

Are you facing this issue after an update?

Any software or hardware changes made in the laptop?

 

Keep me posted,

Have a great day!

Cheers:)

Raj1788
I am an HP Employee 

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