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Marq0129
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Laptop just turns off

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HP 15 Notebook PC LOT33UA#ABA
Microsoft Windows 10 (64-bit)

My laptop windows 10 is just turning off around 50% when it doesn’t have a charger on it and I really need to be fixed so I can do my schoolwork and the stuff that I’ve been looking on how to fix it and nothings working. And it’s starting to get really annoying because sometimes I don’t see that the charges on it and it just turns off without any warning or saying like your battery is low nothing it just turns off and I try to turn it back on and it doesn’t turn back on as if it was dead

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praveen196
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@Marq0129 Welcome to HP Community!

 

I understand that the laptop just turns off.

 

Do not worry. I will try to fix the issue.

 

I have a few steps listed below that should help you resolve this concern: 

Unplug the charge and use the laptop until the battery drains to 15%. 

Turn off the laptop and turn it back on after 30mins. 

Reinstalled Microsoft ACPI-Compliant Control Method Battery under device manager: 
1) In the search box, type and open “Device Manager”.  

2) Expand “Batteries”.  

3) Right-click the "Microsoft ACPI-Compliant Control Method Battery" that is listed there.  

4) Click on “Uninstall”.  

5) At the prompt put a check in the box to remove the current driver  

6) Shutdown the computer.  

7) Remove the battery for minute and then put it back in.  

😎 When the computer comes back up it should automatically find the driver.  

9) Go to Device Manager.  

10) Expand Batteries.  

11) Right-click the "Microsoft ACPI-Compliant Control Method Battery" that is listed there. 

12) Click "Search automatically for updated driver software"  

Do the same thing with Microsoft ACPI-Compliant Embedded Controller.  

Restart the computer and the issue should be fixed. 

 

Also, please update the BIOS.

Additional help can be found in the below articles: 

 

Battery Charging Delayed When Operating Notebook in High Ambient Temperatures 

 

Battery Does Not Charge when Using a Voltage Adapter with the Power Adapter 

 

Battery Indicator Light Turns On and Off While Battery is Charging 
 

To understand more about how your battery works: Click here 

 

Keep us posted,

If you would like to thank us for our efforts to help you, 


Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!

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