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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎10-04-2019 09:55 PM

HP Recommended
Product: Wireless Mouse HP X3000
Operating System: Microsoft Windows 10 (64-bit)

The Mouse started malfunctioning and the tracing a small square area on screen without even blinking the red light.

I have changed the battery.

Changed the port. I even tried to plug in on another system but still the same problem continues.

While turning it on there is a lighter red light blink and then the red light blinking doesn't not continues further.

Kindly Help Me.

1 REPLY 1

‎10-07-2019 04:01 PM

HP Recommended

@NeelotpalDey
Thank you for posting on the HP Support Community.

 

This sounds like hardware related issue with the mouse,

I would request you to reach out to our Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link: www.hp.com/contacthp/


Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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