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Balak1
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My HP tablet is not booting up properly

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My hp tablet is not working properly. I had it put away for a long time and then charged it and powered it up. After I switched it on, a screen asked me to choose a language and then my region. It then asked me to setup a wifi. After this, a message pops up saying,"Server Error  Please visit http://hpwebos.com/support to help resolve this problem".

After closing the message, the language selection screen appears again.

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Jeet_singh
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@Balak1,

 

Welcome to the HP Forums 🙂 I would like to take a moment and thank you for using this forum, it is a great place to find answers. For you to have the best experience on the HP forum, you could also visit our HP Forums Guide for First Time Here? Learn How to Post and More. I see from your post that you are having issues with the HP Tablet not working. No worries, I'll be glad to help you.

 

To provide you with an accurate solution, I'll need a few more details:

What is the product number of your HP Tablet? Use this link to find it:  https://support.hp.com/in-en/document/c03754824  (Ensure you do not share any of your personal information such as serial, phone number, email ID, etc...).

Have you recently made any changes on the tablet before the issue started?

When was the last time it worked?

Have you performed any troubleshooting steps before posting this on HP Forums?

 

Could you please respond to this post with the details of the product as this will help me in further assisting you.

Eagerly waiting for your response!

Regards,

Jeet_Singh
I am an HP Employee

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smkranz
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@Jeet_singh wrote:

@Balak1,

 

Welcome to the HP Forums 🙂 I would like to take a moment and thank you for using this forum, it is a great place to find answers. For you to have the best experience on the HP forum, you could also visit our HP Forums Guide for First Time Here? Learn How to Post and More. I see from your post that you are having issues with the HP Tablet not working. No worries, I'll be glad to help you.

 

To provide you with an accurate solution, I'll need a few more details:

What is the product number of your HP Tablet? Use this link to find it:  https://support.hp.com/in-en/document/c03754824  (Ensure you do not share any of your personal information such as serial, phone number, email ID, etc...).

Have you recently made any changes on the tablet before the issue started?

When was the last time it worked?

Have you performed any troubleshooting steps before posting this on HP Forums?

 

Could you please respond to this post with the details of the product as this will help me in further assisting you.

Eagerly waiting for your response!

Regards,


The information from the original post with the error message clearly indicated that this user's device is a webOS TouchPad.  Additionally, the link you provided to "help" this user find his or her product number does not even list the HP TouchPad.

 

The real answer is there is no help to be had, because HP shut down the webOS servers years ago when it abandoned the webOS platform.  That is why you are getting the server error.  It is discussed in hundreds of threads on this board, such as this one:  https://h30434.www3.hp.com/t5/Palm-and-WebOS/i-reset-my-hp-touchpad-and-now-it-says-server-error-vis...

 

Or you can try installing Android onto it.  https://forum.xda-developers.com/hp-touchpad/general/jcsullins-cm12-1-rom-available-t3250476

_____
Former HP Expert (Palm/webOS)
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terrycotts
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To provide you with an accurate solution, I'll need a few more details:

What is the product number of your HP Tablet?  PN FB355UA#ABA

Have you recently made any changes on the tablet before the issue started?  NO

When was the last time it worked? 1 1/2 YEARS

Have you performed any troubleshooting steps before posting this on HP Forums?  NO

iT WONT CONNECT TO MY NEW MODUM AND IT WON'T GIVE ME A REASON. iT WAS CONNECTED TO APPLE ,I THINK.

 

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