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AC5553214
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My laptop Ay503tx charging is connected but doesn't turn on power.. Wat hpn my notebook

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AY503TX
Microsoft Windows 10 (64-bit)
Charging is connected but doesn't turn on power totally blank screen
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Riddle_Decipher
HP Support Agent
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@AC5553214

Welcome to HP Forums, 

This is a great place to get support, find answers and tips, 

Thank you for posting your query, I'll be more than glad to help you out!

 

As I understand the computer isn't turning on anymore,

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details: 

Have you reset the computer to release excessive static?

 

While you respond to that, The best way to do that is using the HP Guided Troubleshooter: 

https://hp.care/2FMGzsb

(simply select your description of the issue from the bottom of the screen to gain access to the next set of steps that should resolve your concern).

 

 

FOR DETAILS & FURTHER INSTRUCTIONS, USE THIS LINK: https://hp.care/2ujvI07

(By the end of this article all the issues should be resolved)

 

Keep me posted,

If the information I've provided was helpful, 

Give us some reinforcement by clicking the solution and kudos buttons, 

That'll help us and others see that we've got the answers!

Good Luck.

Riddle_Decipher
I am an HP Employee

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