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HP Recommended
X740ua#aba
Microsoft Windows 10 (64-bit)

My mom suddenly kicked the laptop. From that moment my laptop doesn't work. And shows recovery manager. In that too system recovery option looks black whether other 3 topics are clickable but it doesn't. So kindly tell the problem 

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@amalan1905

 

This could be a possible Hardware issue. I suggest you run the System Test to confirm the Hardware Functionality

 

- Shut down the Notebook completely
- Turn it back on, then tap the Esc key repeatedly until the Startup menu screen is displayed.
- Press F2 to select System Diagnostics.
- Click System Tests, then click Extensive Test.
 

Thank you 😊

KrazyToad
I Am An HP Employee

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