My mom suddenly kicked the laptop. From that moment my laptop doesn't work. And shows recovery manager. In that too system recovery option looks black whether other 3 topics are clickable but it doesn't. So kindly tell the problem
This could be a possible Hardware issue. I suggest you run the System Test to confirm the Hardware Functionality
- Shut down the Notebook completely
- Turn it back on, then tap the Esc key repeatedly until the Startup menu screen is displayed.
- Press F2 to select System Diagnostics.
- Click System Tests, then click Extensive Test.
Thank you 😊
KrazyToad I Am An HP Employee
This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.