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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎05-16-2019 10:19 PM

HP Recommended
Product: 15-bs5397U

I'm not able to switch On my laptop  suddenly it is not working even though after plugin of charger it is not working

1 REPLY 1

‎05-17-2019 04:09 PM

HP Recommended

@Gowtham_reddy

 

Welcome to HP Community
 

Have you tried a different wall outlet or different AC Adapter?

 

If the issue persists, I suggest you contact HP Support for Service Options since it could be an issue with the Motherboard


Click on this link - https://support.hp.com/us-en/contact-hp?openCLC=true and select your Country to get the Contact details for HP Support

 

Thank you

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

 

 

KrazyToad
I Am An HP Employee

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