Did this happen after a recent window or software update?
When was the last time it worked fine?
While you respond to that, I recommend you to perform the following steps to isolate the issue and arrive at a fix:
Firstly, let's perform a hard reset:
1) Shutdown the computer.
2) Unplug all the Adapter and peripherals connected.
3) Press and hold down the power button for 15 to 20 seconds.
4) Plug-in the Adapter.
5) Try to turn on the computer.
Hope this helps! Keep me posted for further assistance.
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ECHO_LAKE I am an HP Employee
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