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Sweetie49
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My tablet hp 10 wont charge any ideas?

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Hp 10
My tablet wont take a charge any ideas on what to do
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The_Fossette
HP Support Agent
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Hi @Sweetie49,

 

Welcome to the HP Forums!

 

Thank you for posting your query in this forum, it's a great place to find answers.

 

I reviewed your post and I understand that the tablet is not getting charged.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I recommend you try below steps and check if it helps.

 

  • Can you plug the charger into another nearby device (preferably a tablet)?  Does it appear to charge?
  • Are there any loose, damaged, or parts missing in the USB port on the Slate 10?
  • Have you tried a different wall socket ("mains")?  Have you powered the tablet off/on?

 

If the issue persists, I recommend you contact HP phone support to further diagnose the issue.

 

Here is how you can get in touch with the phone support.

 

Open link: www.hp.com/contacthp/

Enter Product number or select to auto detects

Scroll down to "Still need help? Complete the form to select your contact options"

Scroll down and click on HP contact options - click on Get phone number.

 

Let me know how it goes and you have a great day!

 

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.

 

Take care.

 

Cheers!

The_Fossette
I am an HP Employee

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Sweetie49
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I tried all that and it still wont charge. But thank you.
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The_Fossette
HP Support Agent
HP Support Agent
29,155 29,140 1,944 2,571
Message 4 of 4
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Hi @Sweetie49,

 

I recommend you to contact HP phone support to further diagnose the issue.

 

Here is how you can get in touch with the phone support.

 

Open link: www.hp.com/contacthp/

Enter Product number or select to auto detects

Scroll down to "Still need help? Complete the form to select your contact options"

Scroll down and click on HP contact options - click on Get phone number.

 

Let me know how it goes and you have a great day!

 

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.

 

Take care.

 

Cheers!

The_Fossette
I am an HP Employee

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ArchivedThis topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
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