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NBM1
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NEW BATTERY AFTER FULL CHARGE DRAINS VERY FAST.ALREADY DONE FACTORY RESET . UNABLE TO USE THE MOBILE

HP Recommended
HP SLATE 6 VOICE TAB 6
Android 4.4 - 4.4.4 KitKat

PURCHASED A NEW BATTERY FROM HP STORE. AFTER CHARGING FOUND THAT THE BATTERY DRAINS VERY FAST.DONE FACTORY RESET AS PER ADVICE OF HP SYORE. STILL THE PROBLEM PERSISTS. HENCE UNABLE TO USE THE PHONE.SUGGEST SUITABLE REMEDY.

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Flower_Bud
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HP Recommended

@NBM1

Welcome to the HP Forums 🙂

I would like to take a moment and thank you for using this forum, it is a great place to find answers.

 

As I understand, you're having issues with the brand new tablet battery,

In this case, I would suggest you contact the store for a replacement or contact our phone support:

HP Support can be reached by clicking on the following link:

 

* Open link: www.hp.com/contacthp/

* Enter Product number or select to auto detect

* Scroll down to "Still need help? Complete the form to select your contact options"

* Scroll down and click on HP contact options - click on Get a Case & phone number.

 

They will be happy to assist you immediately.

If the unit is under warranty repair services under the manufacturer's warranty will be free of charge.

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