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ArchivedThis topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
Christina29
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Message 1 of 2
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Need help with my password its not letting me get on my computer

HP Recommended
Hp stream 11
Microsoft Windows 8.1 (64-bit)

My computer when i started it on the black screen with hp on it says preparing auto repair then brings up a blue screen to select an account then needs a password which keeps saying mines incorrect

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Cheron-Z
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Message 2 of 2
Flag Post
HP Recommended

@Christina29

 

 Thank you for using HP Support Community.

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. 

I work on behalf of HP
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