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Zandis
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Message 1 of 2
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Pavilion sleeps after 1 minute

HP Recommended
Pavilion
Microsoft Windows 10 (64-bit)

My Pavilion is set to go into sleep mode as Never but it goes off after 1 minute and then loses the scan to computer abilily as has to be rest. Hightly frustrating

 

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KrazyToad
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Message 2 of 2
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HP Recommended

@Zandis

 

I understand that your computer keeps going to sleep mode after 1 minutes.

 

I would like to help you sort this out.

 

To be able to assist you better, I would need the complete Model number of your Product or the Product Number

 

You can refer to this Link: hp.care/2bygf7l for help in locating the Product Number.

 

Meantime please run the Windows Power Troubleshooter.

 

To run the Power troubleshooter, complete these steps:

  1. In Windows, search for troubleshoot and open Troubleshoot in the search results.

    In the right pane, scroll down and click Power.

    Figure : Opening the Power troubleshooter

    Opening the Power troubleshooter
  2. Click Run the troubleshooter to find and fix problems with the power settings.

    Figure : Running the Power troubleshooter

    Running the Power troubleshooter
  3. When the detection process is complete, a recommended resolution displays.

    You can select Apply this fix to apply the recommended fix, or select Skip this fix to continue troubleshooting without applying the fix.

    Make your choice and follow the on-screen instructions.

    Figure : Example of suggested fix

    Example of suggested fix

Keep me posted how it goes

 

Thank you 🙂


If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" 

KrazyToad
I Am An HP Employee

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