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MeekMeek_57
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Phone connection

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Hp envy 4520

I have a TMobile branded phone. Called the revvlry. It is hit and miss to get it to consistently print from my phone. I do enjoy printing from my email but I have a big project that I am trying to do in sections. I need it front and back. How do I get my phone to connect always.

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Betty0610
HP Support Agent
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@MeekMeek_57

 

Welcome to the HP Support Community.

 

Let's reset the settings on the Printer: Go to setup menu>tools>restore factory defaults

 

Once done connect your Printer to your phone.

 

If issue persists, uninstall and reinstall the HP Smart App on your phone and try again.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!

 

 


I am an HP Employee

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MeekMeek_57
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ok i am trying now. will let you know if it does not work.

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Betty0610
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Sure, do keep us posted 🙂


I am an HP Employee

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MeekMeek_57
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So I tried it. Still can't print from my phone. I can't do it remotely. I have a 1479 recipe book that I am trying to do in batches front and back. I feel I need to just give up

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TEJ1602
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@MeekMeek_57

 

Thanks for replying!

 

Are you not able to print at all or just unable to print two-sided?

 

Keep us posted.

TEJ1602
I am an HP Employee

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