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LORALAC
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Plugged in, Not Charging

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My Laptop is showing a plugged in, not charging sign and over the past few days, despite being left to charge multiple times on and off, it has gone down to 26% battery. I don't know what to do and when the battery gets to 0% it will be unusable.

 I have also tried to t and completely reset my laptop which did not help either

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KrazyToad
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@LORALAC

 

Welcome to HP Forums. This is a great place to get support, find answers and tips.

 

I have gone through your Post and would like to help

 

Please download the BIOS from this Link: https://support.hp.com/in-en/drivers

 

Also uninstall the Microsoft ACPI Compliant Control Method Battery

 

Step 01. Click on the Start Button
Step 02. Type "Device Manager" in the start search box & open the Device Manager
Step 03. Look for Batteries and expand it by click on the + symbol on the left
Step 04. Right Click on "Microsoft ACPI Compliant Control Method Battery" & uninstall
Note: This Battery driver will get re-installed automatically when you restart the Notebook again
Step 05. Please restart he Notebook

 

Keep me posted how it goes

 

Thank you and have a good day 😊

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

KrazyToad
I Am An HP Employee

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