I recently bought a new laptop from Currys PC world about a month ago. After this period of use, the battery seems to run out worryingly quickly. HP specify up to 11 hours battery life on this model, however, I would be lucky to get 4 hours out of it. Moreover, the laptop will shut down once it reaches around 8% and when it's used, the fan is loud and there is a lot of heat being released. From a full charge, it takes around an hour to get to half charge. This is a concern, as it is a new laptop. Are there any ways to fix it?
Thanks for engaging in HP support Forums! This is a wonderful location to converse with the community, get assistance and find tips! I understand that you need assistance regarding battery issues on your notebook. I’ll be delighted to assist you.
First off, please try a few steps to enhance battery life.
Make sure that the Windows 10 power plan is set to Balanced Performance to conserve battery power
Consider which programs you are running; some programs, like graphics-intensive games, will deplete the battery faster
.Reduce the convertible’s screen brightness to conserve battery power
Remove peripherals like external hard drives from the convertible while they are not is use.
Then please update the bios and chipset drivers from this link: http://hp.com/drivers Please select the country and type the product# of the unit. Then follow the on-screen instructions.
Please remove the battery ACPI drivers from device manager after expanding the battery option. Then restart the computer for the changes to take effect.
Unplug the charge and use the laptop until the battery drains to 15%.
Turn off the laptop and turn it back on after 30mins.
Reinstalled Microsoft ACPI-Compliant Control Method Battery under device manager,
Restart the computer and the issue should be fixed.