Hard Reset: Follow steps from the link: https://hp.care/2GnkMa8. (do not skip any troubleshooting steps even if you feel steps are repeating)
Turn off the computer and wait five seconds.
Press the Power button to start the computer and repeatedly press the F10 key to enter the BIOS setup menu.
On the BIOS Setup screen, press F9 to select and load the BIOS Setup Default settings.
Press F10 to Save and Exit.
Use the arrow keys to select Yes, then press Enter when asked Exit Saving Changes?
Follow the prompts to restart your computer. If the issue persists, follow the next steps.
Reinstall Windows operating system:
Before you start the system recovery, review the following list:
Back up all personal files and read all caution statements before performing a system recovery. Failure to backup your files results in the loss of files and information that you do not want to lose. For instructions to backup and save your files, see Backing Up Your Files (Windows 10 8),