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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎11-21-2019 07:13 PM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

If I go for reset this PC, will by personal pictures or data will be erased ?

As I just have 1 drive which is c drive and I dint partioned in before.

And I wnat to reset this PC because had issues with windows 10 updates so now I am unable to login

 

Please let me know if I reset this pc option, would my data erase even though if I choose keep my files ?

1 REPLY 1

‎11-24-2019 05:07 PM

HP Recommended

@nikita0523
Thank you for posting on the HP Support Community.

 

To get the answer to this question, the HP System Recovery or Reset removes all hard drive data and reinstalls the original operating system.

Prepare for system recovery: Before performing a system recovery, review the topics and back up your personal data and files. 

 

Note: After performing a system recovery, HP recommends installing updates through Windows Update. For more information, see HP PCs - Updating Drivers and Software with Windows Update (Windows 10, 8, 7).

 

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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