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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎07-12-2017 11:01 AM

HP Recommended
Operating System: Other
FYI. Just started using a different wall ac plug and hasn't gotten the SD card issue lately?
2 REPLIES 2

‎07-12-2017 02:02 PM

HP Recommended
I believe the SD card issue occurs for me. When I use the included wall charger. Been using a different wall charger and no problems so far (2 days). The old charger. Soon as I take it off. SD card issue happens for a day or two. Wireless and car charging. No problems? I think it's a driver issue with the Creator update???
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‎07-13-2017 10:53 AM

HP Recommended

@DMatthews

 

Hi, I came across your post and would like to help. 

 

I understand that you have an HP computer and the SD card reader does not work when the original charger is connected. With a different charger, the SD card works fine. Let me know if I have understood the issue correctly. If not then please elaborate on the issue.

 

To provide an accurate resolution, I need a few more details: 

  • Please let me know the exact product model no. This link will help you to find the model no: http://hp.care/2bygf7l
  • Was the SD card reader working fine before the Win10 Creator update?

    Please feel free to reply. I'll watch out for your reply. Cheers! 🙂

 

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