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Jonbo Top Student
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Slate 7 datapass

Bought slate 7 a few weeks ago for my mother who has no computer. Set up and registered datapass at my house where I have WiFi. Now it seems to be asking for datapass to be registered again, which cannot be done at her house.Is this normal? It is very frustrating.

 

 

 

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Slate 7 datapass

Hi Jonbo, welcome to the HP Forums. DataPass registration should be a one time deal. See "Troubleshooting" in this document:  About HP DataPass

You will find contact information at the bottom of that section, if the device has been successfully registered on HP DataPass before.

 

I hope this helps.

TwoPointOh
I work on behalf of HP

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Jonbo Top Student
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Slate 7 datapass

Problem seems to have resolved itself without my doing anything, but thank you anyway.

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