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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎09-04-2020 02:18 PM

HP Recommended
Product: Spectre x360

So I just bought an HP Spectre x360 yesterday and I am searching through youtube and getting to know my laptop all throughout. I've been looking all over the internet but I can't find an answer. Every time I place my hp pen in the front part of my keyboard, my computer goes into sleep mode. Is it supposed to do that? I didn't find any reviews over this function or any tutorials about it. Also, my pen came with the laptop, if that helps. Any other tips in regard to the laptop or pen please let me know!!!

1 REPLY 1

‎09-07-2020 06:56 AM

HP Recommended

@Jmo7

 

Welcome to the HP Support Community!

 

I assure you I will try my best to get this sorted.

 

In order that I may provide you with an accurate solution, I will need the product number of your computer.

 

Follow the steps in the below article to find the product details.

 

https://support.hp.com/us-en/document/c03754824

 

Look forward to hearing from you and you have a great day!

 

Take care.

 

Cheers!

The_Fossette
I am an HP Employee

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