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Sergio62
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Message 1 of 2
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Spectre X2 not turning on

HP Recommended
Spectre X2 Detachable
Microsoft Windows 10 (64-bit)

X2 will not turn on.  When charger is connected, light turn on red until fully charged in white, but it simply will not start after that or with charger plugged in.  Nothing happens when trying to turn it on.

Tried with the power and volume down for 10 seconds and still nothing.

Any suggestions?

Thanks

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KrazyToad
HP Support Agent
HP Support Agent
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Message 2 of 2
Flag Post
HP Recommended

@Sergio62

 

Welcome to HP Support Forums. A really great platform for posting all your questions and finding solutions.

 

I have gone through your Post and I understand your concerns

 

This seems to be an issue with the Motherboard

 

I have sent you a private message with the next course of action

 

Please check your private message icon on the upper right corner of your HP Forums profile.

 

Next to your profile Name, you should see a little blue envelope

 

Thank you
 

 

KrazyToad
I Am An HP Employee

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