Hi , i have this split since four months , but now i cant use it .
if i use only (separate) the tablet , its ok , but if i put in the dock , it leave of work, nesder the tablet .
so , if i only use the tablet separate its ok, but if i put in the dock , doestn work the tablet , and the keyboard .
I restored windows and ran HPs chipset update.
I even blew in the connector (worked on my old split x2). One of the posts suggested completely draining the batteries so I did that. nothing has worked. I never noticed any of the lights on the keyboard flickering but apparently thats a tell tail of the internal dock battery dying. Some people mentioned when the battery goes so does all functionality, plugged in or not.
what can i do? Maybe its the chip that connect the tablet to the dock? .
If you have checked and cleaned the connections and your docking station (Split dock) is still not working properly, restart the computer.
Restarting allows the computer to run its configuration process again and find all of the connections it needs to run properly.
Undock the computer from the docking station.
Power down the computer.
Dock the computer in the docking station.
Power up the computer.
Updating the device drivers for your docking station (Split dock)
In some cases, external devices might not work initially with a docking station. If you have issues with a printer, external speakers, mouse, keyboard, monitor, or other external devices, obtain and install the latest drivers from the manufacturer.
@Pitugf I'm good and I hope you are too! that said, If you've gone through the suggested steps, and yet have the same issue, then yes, the issue could be with the docking station or the port on the tablet, and I suggest you talk to HP support and discuss your options: