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Mike1101
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Message 1 of 4
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Swollen battery

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HP Elite X3
Microsoft Windows 10 (32-bit)

My HP Elite X3 has a swollen battery.  Where can I purchase a new battery and chassis. 

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DavyS
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Message 2 of 4
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Hi,
Last year i got also a swollen battery,
i got a replacement (phone) from HP. But now a year later ithis phone has a swollen battery again.
I try no contact HP again, but i don't get any support this time. Hope someone can redirect this problem to HP support again.

 

regards

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praveen196
HP Support Agent
HP Support Agent
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Message 3 of 4
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@DavyS Welcome to HP Community!

 

Please provide the correct product number.

 

Note: Please ensure the complete product name/number for a quicker response from the community, as we need to know what we are dealing with to provide an accurate solution: 

 

Click here for steps on finding the information we need!

 

Remember: Do not share any of your personal information such as serial, phone number, email ID, etc.

 

http://support.hp.com/us-en/document/c03754824

 

Keep us posted,

If you would like to thank us for our efforts to help you, 


Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!

 

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DavyS
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Message 4 of 4
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Hi,
thanks to follow up:

Productnummer:  Y1M46EA
Elite X3

 

regards

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