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HP Recommended
1ZL55EA
Microsoft Windows 10 (32-bit)

I have this convertible laptop for a while now and about a year ago suddenly the bottom left corner of the screen has popped out of the frame i fixed it, and it happened again I don't understand is it every now and then I'll keep fixing it??? 

What now? The laptop isn't under warranty and from all the questions is it a Manufacturer's defect, because mine was on my desk and I just opened it. That’s all it took for the screen to pop out. 

1 REPLY 1
HP Recommended

@Y20a17 Welcome to HP Community!

 

I understand that the screen pops out of its frame.

 

In that case, I would suggest you contact our phone support. They will help you.

 

Here is how you can get in touch with phone support.
 

1)Click on this link - www.hp.com/contacthp/

2)Select the product type.

3)Enter the serial number of your device or select let HP detect your product option.

4)Select the country from the drop-down.

5)You should see the HP phone support number or Chat option listed.
 

Keep us posted,

If you would like to thank us for our efforts to help you, 


Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!

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