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04-28-2009 01:53 PM
Post relates to: Treo Pro T850 (Sprint)
04-28-2009 03:14 PM
Hello and thank you for using the Palm Help Forums!
If you are using a screen protector this may be causing the problem. If not I recommend doing a hard reset on the device to resolve the problem. A hard reset is going to erase all data and restore settings to default. For further information and instructions on hard resets please visit kb.palm.com and look up article number 43146 in the solution I.D search field.
Please let me know if you have any further questions or concerns.