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01-04-2010 02:35 AM
I used Windows XP before. There is nothing special problem happened before. However, now I change to use Windows Vista in a new computer. I could not install anything into my Zire 72 no matter a prc or pdb files. The custom setting has shown that both Quick Install and Install are active. After synchronization, there is nothing happened to the installation issue. It even did not show any message of "installation fail" or "unable to install". Please advise how could I fix the issue. Thank you!
Post relates to: Zire 72
01-04-2010 06:09 AM
Hi, and welcome to the Palm Support Community.
First, if your Vista computer is a 64-bit machine, you cannot sync with your USB cable because there are no USB drivers for 64-bit systems. You would have to use Infrared or Bluetooth to sync.
Next, you need to use Palm Desktop 6.2.2. You can find Windows Vista information and links to Palm Desktop at the firstthread I have linked above.
Third, you need to install PalmHotsyncSetup which you will find by going to the second thread I have linked above.